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Shadow Fax : Celebrating 28 Years

Welcome to the newly updated Shadow Fax website.

For 28 years now Shadow Fax has provided their customers with fast and reliable service/repair for HP, Brother, OKI and Xerox products all while offering a wide array of office supplies (toner, ink, etc.) and office machines (printers, copiers, MFC/MFP, fax machines and scanners) all at great prices.

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Service & Sales Center

Brother, HP, OKI & Xerox Service & Sales Center

Shadow Fax is an Authorized Service/Repair, Supplies and Sales Center for BrotherHewlett-Packard (HP)OKI & Xerox.

HP Qualified Supplies Partner

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Contact Us

Call Shadow Fax Today!

T: (800) 837-1918 L: (608) 222-1918  F: (608) 222-7202

4601 Helgesen Drive        Madison, WI 53718

Store Hours: 8 am – 5 pm (CST) Open Monday – Friday

W: www.shadow-fax.com         E: info@shadow-fax.com

BBB Accredited Business - A+ Rating

Shadow Fax

Service & Installation

Authorized Service Center for Brother, HP, OKI & Xerox

Shadow Fax has been providing quality printer repair in Madison and Milwaukee since 1988.  We provide prompt professional service of printers, copiersmultifunction (MFP/MFC) devices, fax machines, plotters and more.  We also are an authorized warranty repair provider for the industry's most popular manufacturers including Hewlett-Packard (HP), Xerox, Brother, and Okidata (OKI).  Our professional and knowledgeable factory authorized service technicians have the expertise to get you back up and running.

Call Shadow Fax Today 1-800-837-1918


  • Low Hourly Rates
  • Quick Response Time
  • Warranty Repairs
  • Knowledgeable Staff
  • Product Inspections
  • Flexable Service Options
  • More...

Authorized Printer Service

We Service

  • Color & Mono Laser Printers
  • Solid Ink Printers
  • Fax Machines
  • Multifunction Printers/Copiers
  • InkJet Printers
  • Plotters
  • More...

Call for Details on a FREE Product Inspection!