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Shadow Fax : Celebrating 28 Years

Welcome to the newly updated Shadow Fax website.

For 28 years now Shadow Fax has provided their customers with fast and reliable service/repair for HP, Brother, OKI and Xerox products all while offering a wide array of office supplies (toner, ink, etc.) and office machines (printers, copiers, MFC/MFP, fax machines and scanners) all at great prices.

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Service & Sales Center

Brother, HP, OKI & Xerox Service & Sales Center

Shadow Fax is an Authorized Service/Repair, Supplies and Sales Center for BrotherHewlett-Packard (HP)OKI & Xerox.

HP Qualified Supplies Partner

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Contact Us

Call Shadow Fax Today!

T: (800) 837-1918 L: (608) 222-1918  F: (608) 222-7202

4601 Helgesen Drive        Madison, WI 53718

Store Hours: 8 am – 5 pm (CST) Open Monday – Friday

W: www.shadow-fax.com         E: info@shadow-fax.com

BBB Accredited Business - A+ Rating

Shadow Fax

Brother Service & Repair

Shadow Fax has been a service partner with Brother since 1988.  Shadow Fax's Service Department has the expertise to effectively diagnose and repair issues with virtually every Brother make and model.  Shadow Fax's service technicians are the printer, plotter, copier, fax machine and multifunction (MFP/MFC) repair specialists with extensive training on the office equipment we sell and supply.  

Shadow Fax understands that you'll need a dependable, reliable and knowledgeable partner to keep everything running smoothly and minimize costly downtime.  That's what you get when you partner with Shadow Fax's Service Department which has serviced and repaired over 100,000 office machines.  With Shadow Fax & Brother you can expect to print more and pay less!

Brother Authoirzed Warranty Service Center

  • PrinterCopierFax MachinePlotter MFP/MFC Service.
  • Blank pages/copies, jamming, poor print quality, clogged printheads or pressing buttons and nothing happens? – Shadow Fax Service Can Fix That!
  • Low Hourly Rates – No Contract Required.
  • Quick Response Time – Same-Day Emergency Service Available.
  • Certified Warranty Service Authorization for Brother.
  • Knowledgeable Staff – Talk to a Live Person to Answer Your Questions.
  • Product Inspections – Have an Expert Technician Evaluate Your Current Office Hardware.
  • Flexible Service Options – Customized Service Strategies to Best Fit Your Needs.
  • Product Setups – Let Shadow Fax's Service Department Handle the Installation of Your New Hardware.
  • A+ Better Business Bureau (BBB) Rating.

Call Shadow Fax Today 1-800-837-1918

Shadow Fax Repairs Brother HL Printers, Brother DCP & MFC Multifunction Devices & Brother IntelliFAX Fax Machines

Brother HL Series

  • Brother HL-2140
  • Brother HL-2170
  • Brother HL-2460
  • Brother HL-3070
  • Brother HL-3170
  • Brother HL-4040
  • Brother HL-4070
  • Brother HL-4150
  • Brother HL-4570
  • Brother HL-5170
  • Brother HL-L5200
  • Brother HL-5240
  • Brother HL-5250
  • Brother HL-5340
  • Brother HL-5370
  • Brother HL-5450
  • Brother HL-5470
  • Brother HL-6180
  • Brother HL-L6200
  • Brother HL-L6250
  • Brother HL-L6400
  • Brother HL-7050
  • Brother HL-L8250
  • Brother HL-L8350
  • Brother HL-L9200

Brother IntelliFAX Series

  • Brother IntelliFAX-2820
  • Brother IntelliFAX-2840
  • Brother IntelliFAX-2920
  • Brother IntelliFAX-2940
  • Brother IntelliFAX-4100
  • Brother IntelliFAX-4100e
  • Brother IntelliFAX-4750
  • Brother IntelliFAX-4750e
  • Brother IntelliFAX-5750
  • Brother IntelliFAX-5750e

*Do you have a Printer, Copier, MFP/MFC, Fax Machine or Plotter that you don't see on this page?  Chances are Shadow Fax's Service Department can help!

Brother MFC Series

  • Brother DCP-8060
  • Brother DCP-8085
  • Brother DCP-8155
  • Brother MFC-L6750
  • Brother MFC-6800
  • Brother MFC-L6800
  • Brother MFC-L6900
  • Brother MFC-7340
  • Brother MFC-7360
  • Brother MFC-7460
  • Brother MFC-7860
  • Brother MFC-7860
  • Brother MFC-8220
  • Brother MFC-8460
  • Brother MFC-8480
  • Brother MFC-8500
  • Brother MFC-L8600
  • Brother MFC-8710
  • Brother MFC-L8850
  • Brother MFC-8860
  • Brother MFC-8890
  • Brother MFC-8910
  • Brother MFC-8950
  • Brother MFC-9010
  • Brother MFC-9120
  • Brother MFC-9130
  • Brother MFC-9200
  • Brother MFC-9320
  • Brother MFC-9325
  • Brother MFC-9330
  • Brother MFC-9340
  • Brother MFC-9420
  • Brother MFC-9440
  • Brother MFC-9450
  • Brother MFC-9460
  • Brother MFC-L9950
  • Brother MFC-9560
  • Brother MFC-9700
  • Brother MFC-9800
  • Brother MFC-9840
  • Brother MFC-9970

Call for Details on a FREE Product Inspection!